Declaration on accessibility

Status of compatibility with the requirements for barrier-free information technology

The website www.maennerhilfetelefon.de is currently compatible with the technical requirements in accordance with the Barrier-free Information Technology Ordinance of North Rhine-Westphalia.

This declaration was created on April 17, 2024. The Barrier-free Information Technology Competence Center tested the website in April 2024. For this accessibility test, the specifications from the Barrier-free Information Technology Ordinance of North Rhine-Westphalia (BITV NRW) were applied, which means that the test steps carried out are largely based on the international WCAG standard. It was determined that the site is currently compliant according to the BITV/WCAG assessment.

Creation of this declaration

This declaration was created on April 17, 2024 in Düsseldorf.

Feedback and contact

Have you noticed any deficiencies in the accessibility of content on this site? Or do you have questions about accessibility? Then you are welcome to contact us. Please use the contact form provided on the MKJFGFI website.

You can also contact us by post or telephone:

Ministry for Children, Youth, Family, Equality, Refugees and Integration of the State of North Rhine-Westphalia
Völklinger Straße 4
40219 Düsseldorf
Telephone: 0211 837 - 2000

Monitoring body for accessible information technology of the state of North Rhine-Westphalia

The monitoring body for accessible information technology of the state of North Rhine-Westphalia regularly checks whether and to what extent websites and mobile applications of public bodies in the state meet accessibility requirements.

The aim of the monitoring body's work is to ensure compliance with the requirements for accessible information technology and to ensure that the legal regulations are implemented across the board.

You can send an email to the monitoring body at the email address ueberwachungsstelle-nrw@it.nrw.de.

Further information on the monitoring body can be found here: https://www.mags.nrw/ueberwachungsstelle-barrierefreie-informationstechnik

Arbitration procedure/enforcement procedure

If you do not receive a satisfactory response to messages or inquiries about accessible information technology on this website, you can contact the ombudsman's office for accessible information technology of the state of North Rhine-Westphalia. The ombudsman's office is assigned to the commissioner for the interests of people with disabilities and is legally anchored in §§ 10d, 10e BGG NRW and §§ 9 ff of the BITV NRW. With the involvement of all parties concerned, the ombudsman's office attempts to determine the circumstances of the lack of accessibility so that the provider can rectify them. This is not about finding winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the arbitration board.

The arbitration procedure is free of charge. You also do not need legal advice. You can contact the ombudsman's office for accessible information technology NRW at the following email address: ombudsstelle-barrierefreie-it@mags.nrw.de

Further information on the ombudsman's office for accessible information technology NRW can be found here: https://www.mags.nrw/ombudsstelle-barrierefreie-informationstechnik